AmeriCare Plus is a plan-approved provider of Anthem Personal Home Helper services.

Bathing & Showering

Assistance with showering or sponge bathing ensures that our clients maintain proper personal cleanliness, skin integrity, stimulate circulation and reduce the potential for infection.

Toileting & Incontinence Care

Assistance with toileting can help prevent urinary tract infections, skin breakdown, and falls. Our caregivers can provide physical help and assistance while maintaining dignity for all of our clients.

Meal Preparation & Assistance

We will work with the family and client to develop an appetizing meal plan that meets the client’s specific dietary needs. When necessary our caregivers can also assist in feeding clients or provide some companionship at mealtime.

Transfer & Ambulation Assistance

We’ll make sure that movement occurs on a regular basis while taking into account any physical limitations for each client. Our trained caregivers can also assist with transferring or provide wheelchair, walker, or cane assistance.

Dressing and Grooming

Our highly trained caregivers can provide assistance with dressing and grooming activities such as hair care, mouth care, shaving, and laying out clothing options, and providing additional personal care assistance where necessary.

Light Housekeeping

We can assist with light vacuuming and dusting of general areas around the home, kitchen cleanup after meals, taking out the trash, as well as straightening and tidying up rooms.

What does the personal home helper benefit cover?

The personal home helper benefit covers an in‐home health aide to provide respite for caregivers and assist with home-based chores and ADL as dictated by the member’s health issues.

The help provided under the personal home helper benefit is not covered under any other Medicare benefit. The benefit covers up to 124 hours of care in a calendar year (up to four hours per day) with a maximum of 31 days in the calendar year. If less than four hours are used, it is still considered a day toward the 31-day maximum. The member has the entire calendar year to fully use the benefit.

Frequently Asked Questions

What provider agency or person can a member use?

Members must use a plan-approved provider for services. Anthem Blue Cross (Anthem) plans have contracted directly with providers to supply these services to members. If you are interested in providing this benefit, please contact your contract manager or Provider Relations representative.

Does the personal home helper benefit require an authorization?

Yes, Anthem will be responsible for establishing member eligibility. Eligibility is based on the member requiring assistance with two ADL as certified by the member’s physician. On approval, Anthem will set up an authorization for these services for the requested provider. The authorization is valid for the remainder of the calendar year.

Please note that all of these steps will occur before the member has reached out to the requested personal home helper provider.

Once the member has been approved for this benefit, they will be given authorization information in a letter. The personal home helper provider can request the information from the member in order to verify eligibility with Anthem. It is highly recommended that the personal home helper provider contact the Provider Services department at Anthem to ensure that the authorization has been established properly on behalf of the member.

How is the personal home helper provider contacted for services?

The member will contact the provider directly to schedule services once they have been notified by Anthem that they are approved for services. For LTSS providers, this process may differ.

Is the provider required to report back to Anthem regarding changes to the member’s condition that could affect eligibility?

No, the personal home helper is not required to contact Anthem to report changes in the member’s condition that could affect benefit eligibility. Once the medical requirement has been approved by Anthem, the member is eligible for full benefits up until the end of the calendar year so long as they remain an active plan member.

How does this impact other Medicare or Medicaid benefits?

This is a separate benefit from what may be offered under traditional Medicare (home health care) and Medicaid. It is not intended to replace or augment those benefits.

Why Choose Us?

Exceptional Care from an Exceptional Team.

As a family-owned and operated, Personal Care and Live-in Agency, based in Virginia, AmeriCare Plus has been dedicated to serving the needs of the aging senior community for over 26 years.

Exceptional Staff Training

Our excellent team of caregivers is meticulously selected and provided with ongoing personalized training

Award Winning Services

AmeriCare Plus offers award-winning programs and services such as our Helping Hands of Support

Free Assessment

We believe in a “Service by Design” model of care and we offer complimentary in-home assessments

Core Family Values

AmeriCare Plus is a Virginia-based home care agency and has been family-owned since 1968.

Other home care services.

View all services

Companion Care

Friendly, engaging and trusted companionship services

24 Hour Care

Around the clock supervision and one-on-one live-in care services

Dementia Care

Safe and reliable care for seniors with Alzheimer’s or other forms of dementia

Respite Care

Take the time you need to rest and recharge your batteries

Post-Surgical Care

Recover from surgery while enjoying from the comforts of home

Home Office

1417 Tappahannock Blvd, Suite A
Tappahannock VA 22560

Contact

1.844.407.2273

Availability

We are available 24/7 to take your calls and answer any questions you may have.

Anthem Personal Home Helper

We are Plan-Approved Providers.